Frequently Asked Questions

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Products

  • Q. How is a kilt worn?

A. kilt should be worn with the pleats to the back and the fringes on the right-hand side. It is high on the waist, at the belly button, it will allow it to drop down to the top of the knee.

  • Q. How do I measure for a kilt?

A. Kilt Valley has a Self Measurement Form. You should take help someone else to take your measurements. follow the size chart guidelines during your measurements. Please feel free to contact our friendly customer service representative if you have any queries prior to ordering

  • Q. Can I wash my kilt?

A. Yes, You Can Wash Your Kilt. But Those kilts that are made with woolen,  We recommend dry cleaned by a professional only.

  • Q. What are an 8-yard kilt and a 5-yard kilt?

A. The front side of both kilts is similar to each other. The extra fabric in an 8-yard kilt allows for deeper, crisper, and cleaner pleats that lay much flatter than a 5-yard kilt. An 8-yard kilt will also have a better swing or swish when walking.

  • Q. what fabric is used for kilts?

A. Our all tartan kilts are made of 100% pure new acrylic wool. We have available up to 500 tartans in stock. And especially the less formal Casual Kilt(utility kilt) is made in a variety of fabrics.

  • Q. If I do not have a clan or district tartan, can I wear a tartan kilt?

A. Yes. if you don't have any clan or forget your clan so you can use universal tartans like Black Watch, Hunting Stewart, Royal Stewart, and Jacobite.

  • Q. Can I Use Pants size to order my Kilts?

A. DO NOT USE YOUR PANTS SIZE for kilt sizing. Kilt measurement is usually 2″ larger than the size of your pants and kilt is always measured from the belly button. 

  • Q. Which are the most popular tartans?

A. For general use likely Royal Stewart, Black Watch, Dress Gordon, and Lindsay.

  • Q. Can ladies wear kilts?

A. The kilt is a man's garment but nowadays ladies also wear kilts with men to keep alive their clan tradition. Tartan kilted skirts are very famous among ladies. These are available in all tartans.

  • Q.  What is worn under the kilt?

A. It's an old joke is “nothing is worn under the kilt". What you wear under your kilt is your own decision only you can make.  There is no strict rule about it. 

  • Q. My tartan isn't listed on your site?

A. we have a huge stock of tartan but still, you do not get your required tartan. We can design a tartan from new or specially weave any registered tartan. Please contact our customer service representative for more information.

  • Q. How much fabric is required for a Great Kilt?

A. It depends on your kilt's measurements. Normally 7-8 yards of tartan are used in one great kilt.

Orders

  • Q. How long does it take to deliver my order?

A. Normal orders required  4-5 weeks and Rush orders required 10-12 working days to deliver the order. The time frame may be warry up due to workload. But we always try to dispatch your order soon as possible.

  • Q. I require my order urgently?

A. If If you need your order urgently then place your Rush and use the express delivery options. you can also write the required date and other requirements in the comments section area on the product page.

  • Q. My order isn't showing on my account?

A. Your order will only show on your account if you were signed in when placing your order. If you placed your order as a guest, then, unfortunately, your order won't show against your account. Please sign-up for your account first before ordering.

  • Q. How can I track my order?

A. If you selected an express delivery then the tracking number for your order can be found on the shipping notification that will have been emailed to you when your goods were despatched. You will be able to track your order.

  • Q. How do I cancel or edit my order?

A. If you would like to cancel or edit your order then please contact us within 24 hours of placing the order via email so we can apply the changes to your order as quickly as possible. Contact details below:

  • Q. I can't access my account?

A. If you can't access your account or have forgotten your password, you can reset your password by clicking the 'forgot your password button. You will be sent a temporary password where you can then change your password to a password of your choice.

  • Q. Where are you located and do you have a physical location?

A. We operate from 

  • Q. My question wasn’t answered here… who do I ask?

A.  We will be happy to assist you!